Pros

One of Steelhead Finance’s greatest attributes is they provide funding incredibly quickly once you factor an invoice. You can use this capital to meet payroll, invest in new technologies, or anything else that might help grow your business.

Steelhead Finance is also strong in that they operate a very easy to use website, which lets customers know the important information they’re looking for when researching factoring companies. Our research equates this with a higher level of customer service.

Finally, they received excellent marks for customer service. We found their representatives to be well informed and knoweldgeable, and were able to answer our questions. Better customer service usually leads to better customer satisfaction according to our researc

Cons

However, there are some issues with Steelhead Finance. The first is they have one of the higher discount rates out of the companies we looked at, and that means that companies are paying more for factoring services. As a result, they’ll have less capital to develop and grow their business.

Steelhead Finance also suffers because their fees are on the high end of what we expect in the industry. This brings them down a few marks because fees can be a red flag for other pricing transparency issues. Greater fees also relate to lower customer satisfaction in our research.

Finally, they don’t have much or any information on their site regarding pricing on contract information. As a result you’ll have to get in touch with them if you’re considering their factoring services. much or any information on their site regarding pricing on s that lack transparency are moer likely to have customer service satisfaction issues. s that lack transparency are more likely to have customer satisfaction issues.