Pros

One of Factor Hawaii’s best features is they provide fast cash for companies that are facing cash issues. This can help a business grow by providing it the capital needed to complete more advanced and lucrative projects.

Factor Hawaii has the added benefit of the fact that they were praised by many customers for the quality of their customer service. This is a good sign, as companies that have good customer service generally also have better marks for customer satisfaction based on the research we did on invoice factoring companies.

Finally, they have a number of complaints about the pace of funding. Many factoring companies offer 24 hour funding, so slow deposits really undermine their ability to be among the best invoice factoring companies we looked at.

Cons

However, there are some issues with Factor Hawaii. The first is they fail to provide clear, detailed information about important aspects of their services, forcing businesses to call them for more details. Our research generally equates this with lower marks for customer satisfaction and service.

Factor Hawaii also suffers because their website leaves much to be desired. It is difficult to navigate and doesn’t have the features or information that one would expect when researching invoice factoring companies.

Finally, they only provide recourse factoring, leaving your company at risk of a large chargeback if your client doesn’t pay their bill. This situation can result in cash-on-hand issues for many businesses and we don’t recommend if non-recourse factoring is an option.